Essex County Craft Show FAQ

Do I require a ticket?

Yes, the Essex County Craft Show is a ticketed event and tickets can be booked online or over the phone on 07359 788 299 in advance for a discount price. The advance ticket discount price ends at 23.59 on 27/06/2025, after which tickets can still be purchased online, over the phone or at the gate,  subject to availability, but at a higher rate.

Both card & cash payment options will be accepted at the gate. 

We operate on a time slot entry basis for our pre-booked tickets to help alleviate queues where possible and provide the most enjoyable experience for all visitors. Visitors must arrive at their selected travel method (onsite parking, drop off etc) within their selected timeslot window but may stay at the event for as long as they wish.

Can I change my booked arrival timeslot?

Yes, you can change the time of your ticket up to 1 hour
before your arrival time; though only through the website (and subject to
availability of other timeslots on the day). Please note that tickets can only be swapped to other timeslots with availability on the same day and that are like for like in price. Peak tickets cannot be swapped to off peak times, and vice versa. 

Please follow the below instructions:

  • Either log into your account or register using the email you used to purchase the tickets (if
    on a desktop this is likely to be to the right of your screen or if on a mobile at the bottom).
  • Go to ‘My Orders’
  • Locate the order you wish to change and click the hyperlink ‘CLICK HERE TO CHANGE YOUR SLOT’.
  • Select your new time from the calendar and click Save in the pop-up box.
  • Click Continue
  • You will receive a confirmation email with your updated tickets, or you can re-download them from your account. 

Is there a booking fee?

Yes, in order to cover payment and 3rd party ticket processing fees a small booking fee of £1.20 is added per order.

Can I go into Ingatestone Hall?

Admission tickets for the Craft Show do not include entry into the house itself. An additional ticket upgrade of £2 per person, payable upon entry to the house, can be purchased to include entry into Ingatestone Hall to view the eight principal rooms containing paintings, furniture and memorabilia accumulated over the centuries.
 

Is there car parking at the venue?

Yes, there is FREE parking available at the venue.

Please note that parking is on grass which naturally can be uneven at times. Please take care when navigating the carpark.

Is there disabled parking at the venue?

Yes, accessible parking is available close to the event entrance. Please notify event stewards and follow signage to the disabled parking area when arriving at the venue. 

Please note that disabled parking is on grass which naturally can be uneven at times. Please take care when navigating the carpark.

 

Is the event wheelchair friendly?

We want everyone that attends our events to have a positive experience and try to make them as accessible as feasibly possible. 

The craft show is all on one level and most of the grounds are accessible, however there are areas of soft ground, grass and gravel which may be difficult to navigate. Craft marquees have hard flooring with an access ramp on one of the entrances.  

In the house there is no wheelchair access to the upper floor. 

 

Do you offer a discount for carers?

Yes, carers can gain free entry to the Essex County Craft Show when accompanying the ticket holder that they care for.

Carers are required to book a carer ticket and may be asked to show eligibility at the gate. 

Are dogs permitted at the event?

Well behaved dogs, on a short lead are welcome into the grounds but are not permitted into Ingatestone Hall or the marquees. We will have water bowls available at the event but please leave your dog at home if it is a very hot day.  

Will food & drink be available?

Yes, a wide variety of quality food and drink options will be available to enjoy on site. 

Ingatestone Hall will also be serving refreshments and eat in or takeaway (picnic box) afternoon teas from the Wood Yard.

If you have a question that you do not see answered here or on our event information page please feel free to send us an email tickets@county-events.co.