Terms/Refunds Policy

Prestige County Events

 

Terms & Conditions of Ticket Purchase

 

When you book with us via our online e-ticketing platform, we will ask for your name, address, credit card details, telephone number and e-mail address. We may also ask you where you saw promotional material referring to the event that you are booking. This allows us to fulfil your ticket request, track your order and contact you regarding your booking. No personal information provided by you will be used for marketing purposes except as agreed to by you or as allowed under GDPR. However, you will have the opportunity to unsubscribe to any such communications.  If you do not wish to receive further information please email the event organiser on team@county-events.co.uk.

 

Disclaimers

The information is provided on an ‘as is’ and ‘as available’ basis. All express or implied warranties of any kind (including warranties of merchantability, fitness for purpose and non-infringement of the intellectual property of a third party) are excluded to the fullest extent permitted by applicable law. Prestige County Events gives no representation or assurance of uninterrupted or neither error free service nor that the Site will provide any specific search results. Prestige County Events will regularly change the information from time to time without notice but makes no commitment to keep the information up-to-date nor is any warranty given by Prestige County Events as to the currency, accuracy or completeness of the Information.

 

Ticket Purchase

Please note that your ticket purchase is non-transferable and non-refundable. We will not be responsible for any tickets that are lost or stolen. Any person found making unlawful resale (or attempted unlawful resale) of a ticket will be subject to grounds for seizure or cancellation of that ticket without refund or other compensation. Tickets are issued subject to these rules and regulations. We regret that tickets cannot be exchanged or refunded after purchase. Please check your booking before placing the order and please check your tickets on receipt, as mistakes cannot always be rectified. It is the responsibility of the ticket holder to ascertain the date and time of any rearranged event.

 

Admission

The venue management reserves the right to refuse admission and may on occasions have to conduct security searches to ensure the safety of the patrons. Prestige County Events would advise customers that no refunds will be offered to customers who are refused entry or ejected from a venue on account of declining to be searched, abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings.

 

Unless notification of your order is received from Prestige County Events no booking is confirmed. Tickets are sold subject to the organiser’s right to alter or vary the programme including but not limited to changes to the advertised programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets. Prestige County Events cannot be held responsible for any errors or omissions on the website. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the Promoter, Venue Management, Prestige County Events or one of their authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue. The Promoter, Venue Management and Prestige County Events accept no responsibility for any personal property. The acceptance of this order is not a guarantee of availability.

 

If we are unable to fulfil your request you will be notified at the earliest possible opportunity and an alternative may be offered.

 

General Information

Prestige County Events will not be responsible for any delay in the delivery of tickets due to circumstances beyond its control. It is the responsibility of the ticket holder to contact Prestige County Events in the event of non-delivery. Prestige County Events will not be responsible for data communications failure or malfunction. All tickets may carry a booking fee as determined by Prestige County Events. By placing an order on this site you accept any booking fees charged. Prestige County Events’ agreement is to supply tickets, subject to availability. In the event of any errors, which are the direct result of actions of Prestige County Events’ management or staff, we are only responsible for the refund of the cost of the ticket. Our agreement does not cover the cost of travel, accommodation or booking fees. Prestige County Events cannot take responsibility for travel difficulties such as strikes or inclement weather, or any other circumstances beyond our control.

 

Photography & Filming

By entering the Essex County Craft Show, you are entering an area where photography, audio and video recording may occur.

Your entry and presence on the event premises constitutes your consent to be photographed, filmed, and/or otherwise recorded and to the release, publication, exhibition, or reproduction of any and all recorded media of your appearance and voice for any purpose whatsoever in perpetuity in connection with Prestige County Events, including, by way of example only, use on websites, in social media, news and advertising.

By entering the event premises, you waive and release any claims you may have related to the use of recorded media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such record media.

You understand that all photography, filming and/or recording will be done in reliance on this consent. If you do not agree to the foregoing, please do not enter the event premises.

 

Re-admission

There is a re-admission policy in which persons must make gate staff aware that they wish to re-enter the site before leaving the site. A handstamp will be issued by gate staff. This must be shown at all times to gain re-entry. Any handstamp not shown will not be subject to the re-entry procedure. Re-entry is for the day the ticket is valid only.

 

Emailed Tickets

All tickets ordered online will be emailed to the recipient. It is the responsibility of the ticket purchaser to check receipt of the email. Each Ticket has a unique barcode number which can be used once for entry to the show within your travel/entry timeslot on your booked date. Your booking reference for the entire order is also printed on the ticket in case of query. Please check that you have enough ink in your printer to print each individual ticket in the email with the barcode clearly displayed. Emailed entry tickets can be printed in black and white or colour. It is the responsibility of the ticket purchaser to print the tickets. It is not the responsibility of the Prestige County Events to send any tickets to those who order tickets online.

 

Any Further Information

For further enquiries please contact Prestige County Events on tickets@county-events.co.uk  01206 683 897